2780 Skypark Drive, TorranceGet directions Call (310) 326-2161
A bright reception lounge with ivory armchairs, an oak counter and orchids
Illustrative image

Patient rights

Non­discrimination and free language assistance

Everyone deserves care they can understand. Free interpreters, translated information and accessible formats are available — just ask.

Interpreters
Free, in any language
Accessible formats
Large print and accessible electronic formats
How to ask
Call (310) 326-2161 or tell our front desk
Complaints
You can contact HHS Office for Civil Rights

Nondiscrimination notice

Shin Family Medicine & Laser Center complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), sex, age, or disability.

We provide, free of charge and in a timely manner:

  • Reasonable modifications and auxiliary aids and services for people with disabilities, such as qualified sign language interpreters and information in other formats (large print, accessible electronic formats).
  • Language assistance services, such as qualified interpreters and translated documents, for people whose primary language is not English.

To ask for these services, call (310) 326-2161 or tell our front desk.

How to file a civil rights complaint

If you believe we have failed to provide these services or discriminated in another way, please tell us so we can make it right. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the OCR Complaint Portal, or by mail at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201.

Language assistance

English: ATTENTION: If you speak another language, free language assistance services are available to you. Call (310) 326-2161.

한국어: 알림: 한국어를 사용하시는 경우, 무료 언어 지원 서비스를 이용하실 수 있습니다. (310) 326-2161번으로 전화해 주십시오.

日本語:ご案内:日本語をお話しになる方は、無料の言語支援サービスをご利用いただけます。(310) 326-2161までお電話ください。

Español: ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (310) 326-2161.

This notice is available on our website at www.shinfamilymedical.com/nondiscrimination/ and at our front desk.

Sources & further reading

  1. Section 1557 of the Patient Protection and Affordable Care Act (opens in a new tab) — U.S. Department of Health & Human Services, Office for Civil Rights
  2. OCR Complaint Portal (opens in a new tab) — U.S. Department of Health & Human Services
  3. 45 CFR Part 92 — Nondiscrimination in Health Programs and Activities (opens in a new tab) — Electronic Code of Federal Regulations

Last updated October 2026. This page is educational and does not replace a visit with a clinician.

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Patient Information

How to book, what to bring, language help, test results, refills and what to do after hours.

Ready when you are.

Request an appointment online or call the front desk. We’ll help you choose the right appointment — medical or aesthetic.

We speak English and Korean (한국어). Japanese (日本語) assistance — please call ahead.